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Faq’s

FAQ’S

Frequently Asked
Question

Some of the most asked questions here asked by our valuable Customers…

  • What is basement waterproofing?

    Basement waterproofing is the process of preventing water from entering or seeping into your basement, protecting it from moisture-related issues such as leaks, mold, and structural damage.

  • Why is basement waterproofing important?

    Basement waterproofing is important because it helps to maintain a dry, safe, and healthy basement environment. It prevents water damage, mold growth, musty odors, and potential structural problems that can arise from excessive moisture.

  • How do I know if my basement needs waterproofing or repair?

    Signs that your basement may require waterproofing or repair include water seepage, dampness, musty odors, visible cracks in walls or floors, peeling paint or efflorescence, mold or mildew growth, and basement flooding.

  • What are the common causes of basement leaks and water damage?

    Basement leaks and water damage can occur due to various factors, including poor foundation drainage, improper grading, cracks in the foundation walls or floor, malfunctioning sump pumps, leaking pipes, or heavy rainfall.

  • Can I waterproof my basement myself, or should I hire professionals?

    While some minor waterproofing tasks can be done by homeowners, it is generally recommended to hire professionals for more extensive basement waterproofing projects. Professionals have the expertise, equipment, and knowledge to assess and address the underlying causes of water issues effectively.

  • What can I expect from a basement waterproofing estimate?

    During a basement waterproofing estimate, our team will assess your basement for any signs of water intrusion, evaluate the extent of the problem, and provide you with a detailed proposal outlining the necessary repairs and costs involved.

  • Why should I fix my basement?

    Fixing your basement is crucial to prevent water damage, mold growth, structural issues, and health hazards. It ensures a dry and safe living space, protects your property value, and provides peace of mind.

  • How do I pay for the work?

    We accept various payment methods, including cash, checks, credit cards, and financing options. Our team will discuss the payment details and available options with you during the estimation process.

  • How long does the average job take?

    The duration of a basement waterproofing job depends on the complexity of the issues and the size of your basement. While simple repairs may be completed in a day or two, more extensive projects may take several days or even weeks.

  • What is the average repair cost?

    The cost of basement waterproofing repairs varies based on the specific problems and the required solutions. Our team will provide you with a detailed estimate that outlines the costs involved once we assess your basement.

  • What happens if the problem recurs after you do the work? Do you offer warranties?

    We stand behind our work and offer warranties on our basement waterproofing services. If the problem recurs within the specified warranty period, we will address it promptly at no additional cost to you.

  • Will I have to wait around all day for your Basement Advisor to show up?

    We value your time and strive to provide punctual service. Our Basement Advisors will schedule appointments with you at a mutually convenient time, and we make every effort to arrive promptly within the agreed-upon timeframe.

  • Should I address issues with the basement before I sell my house?

    Addressing basement issues before selling your house is recommended as it enhances the property's value, improves the chances of a successful sale, and avoids potential complications during the home inspection process.

  • Is there preventative work that can be done to avoid big seepage issues in the future?

    Yes, proactive measures such as regular maintenance, proper grading, gutter maintenance, and ensuring proper drainage away from the foundation can help prevent major seepage issues in the future.

  • What are the different methods used for basement waterproofing?

    Common basement waterproofing methods include exterior waterproofing (excavating around the foundation and applying waterproof coatings), interior waterproofing (installing drainage systems and sealants on the interior walls), and the use of sump pumps and French drains.

  • How much does basement waterproofing cost?

    The cost of basement waterproofing varies depending on factors such as the size and condition of the basement, the extent of the water issues, the chosen waterproofing method, and your location. It is best to get a professional assessment and quote for an accurate estimate. Ask yours.

  • Can basement waterproofing increase my property's value?

    Yes, basement waterproofing can increase your property's value. A dry and waterproofed basement is an attractive feature for potential buyers, as it provides added living space, protects against water damage, and ensures a healthier indoor environment.

  • How long does basement waterproofing last?

    The lifespan of basement waterproofing can vary depending on the quality of the work, the chosen method, and maintenance. Generally, professional basement waterproofing solutions are designed to last for many years, often with warranties ranging from 10 to 25 years or more.

  • Are there any preventive measures I can take to avoid basement water issues?

    Yes, there are several preventive measures you can take to minimize the risk of basement water issues. These include ensuring proper grading and drainage around your home, maintaining gutters and downspouts, fixing any foundation cracks promptly, and regularly inspecting and maintaining your sump pump.

  • Can I fix just one small area of my house or basement?

    It is possible to address specific areas of your house or basement for repair. However, it's important to evaluate the overall condition and potential interconnected issues to ensure a comprehensive solution.

  • Do you do work in crawl spaces?

    Yes, we provide waterproofing services for crawl spaces as well. Our team is experienced in handling crawl space moisture and waterproofing issues.

  • If my basement is finished, can you still fix my seepage problem?

    Yes, even if your basement is finished, we have methods and techniques to address seepage problems without causing significant disruption to your finished space.

  • What is the white chalky stuff on my walls?

    The white chalky substance on your walls is known as efflorescence. It is caused by the movement of moisture through porous materials and can indicate water-related issues.

  • Can anybody be a waterproofing contractor?

    While anyone can claim to be a waterproofing contractor, it is essential to hire experienced and reputable professionals who possess the necessary knowledge and skills for effective waterproofing solutions.

  • Can't I just pick up some materials from the hardware store and fix it myself?

    Waterproofing is a complex process that requires expertise and specialized equipment. DIY attempts may lead to inadequate solutions and potential damage. It is advisable to consult professionals for effective and lasting results.

  • If I am remodeling/finishing my basement, is there anything I can do to avoid future problems?

    Yes, during remodeling or finishing, you can incorporate waterproofing measures such as proper insulation, moisture barriers, and choosing water-resistant materials to reduce the risk of future problems.

  • Will concrete, asphalt, or brick pavers prohibit you from fixing the problem from the exterior?

    While these surfaces can present some challenges, our team has experience working with various exteriors. We can assess the situation and determine the most suitable approach to address the waterproofing issue.

  • How do I know if I have any structural problems?

    Signs of structural problems in the basement can include cracks in the walls or floor, bowing or leaning walls, uneven floors, and doors or windows that stick. A professional inspection can accurately identify and assess any structural issues.

  • Do you do more than just keep basements dry?

    Yes, we offer a range of services beyond basement waterproofing. This includes foundation repairs, crawl space encapsulation, sump pump installation, mold remediation, and other solutions to maintain a healthy and stable home environment.

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